Microsoft office project could not retrieve enterprise global template

Microsoft Project Sorry, we were unable to open your project. Please try again. If this happens again, contact your administrator. This could be caused by a loss of network connectivity or inadequate permissions to connect to Project Web App. Share this: Twitter Facebook. Like this: Like Loading Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in:. Email required Address never made public. Name required. Follow Following. Marcello Tonarelli Blog Join 39 other followers.

I verified that the MS Project Professional version was new relatively i. That was higher than the minimum supported version configured in PWA. See the above screen shot again. Later he installed MS Project Professional over the same version as upgrade rather than removing the standard version.

Uninstall any version of Microsoft Project from the desktop, reboot and then install the correct version of MS Project Professional with the the latest service pack and CU level as supported by the organization. Revo Uninstaller — Free version is one nice 3rd party application Pro Version to remove the stubborn applications. That helped in getting rid of the old version completely and then installing the MS Project Professional version again. Related Content. Webinars watch for free now!

Specialist: MS Project and Azure certification. He has over 15 years of experience in technology, project and security management work. Or reach him at fm faisalmasood.

I happen to notice the version under the link after that article. Just like you pointed. My goal is to correct the information. IE is the preferred browser for PWA. Review the following articles for reference. Hardware and software requirements for Project Server shows that it can support Chrome latest release version? Any help appreciated. Review Title. You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.

Thread starter Joao Cortez Start date Jun 30, Joao Cortez. Since last week, most of the users are getting the error "Could not retrieve Enterprise global template. There seems to be a problem with the database, please contact your server administrator. Does anybody know how to fix this issue? Thanks a lot! Paul Conroy. I believe this is a known issue with TS, though I'm not aware of a fix.

I'd recommend that you raise a call with MSFT. Didier Maignan - Interprojet. Hi I have exactly the same situation as Joao, and hoped today for a better solution, and I suggest to find a solution alltogether, looking at the sharepoint LOG file in verbose mode.

This question cannot be classified as answered. Didier Maignan www. Didier, This newsgroup is largely driven by volunteers who are not Microsoft employees.