Cs4 activation issues


















Set the computer clock back to the current date. Start the application. Solution 3: Delete the PCD and caps database files, and reinstall. Uninstall the application or entire Creative Suite package. Important: Before you uninstall the software, make sure that you have the installation media to reinstall it.

Reinstall your application or Creative Suite package, and enter the serial number from your purchased product. Additional information. There are three situations that can cause this error: You participated in a prerelease program, and the prerelease serial number is still stored on your computer.

Set the computer clock back to the current date. Start the application. Solution 3: Delete the PCD and caps database files, and reinstall. Uninstall the application or entire Creative Suite package. Important: Before you uninstall the software, make sure that you have the installation media to reinstall it. Reinstall your application or Creative Suite package, and enter the serial number from your purchased product.

Additional information. Set your computer clock to the correct date and time. Causes include connection timeouts due to firewall settings and failure to resolve a hostname due to proxy settings. See Resolve connection errors to check your firewall or proxy settings and try again.

See Error Launch Creative Suite 5. See Activate and deactivate Adobe products. You can attempt the process again at the end of the hour period. Causes include connection timeouts due to firewall settings and failure to resolve a host name due to proxy settings. See Configuration error Creative Cloud. Deactivation issues. What is deactivation? Here are solutions to some common deactivation problems. Did you uninstall your apps without deactivating them?

Choose your Product. Acrobat DC. Sign out from the account page. For more information see, Sign out from account page. Acrobat DC perpetual license Launch the app and sign in when prompted. CS6, CS5. It connects to the activation site to confirm that the maximum number of activations have not been reached. If either of these tests fail, then configure proxy settings for Internet access in Network System Preferences. Troubleshoot firewall problems.

Retail copies of Adobe Creative Suite 4. You sometimes have to add this information to software or hardware-based firewalls for the activation process to complete. Contact the software or hardware firewall manufacturer for configuration information or contact your IT Administrator. Deactivate Adobe Creative Suite on another computer. To run the Adobe Creative Suite 4 on a computer other than the one it was originally installed on, deactivate the software. Deactivation affects all suite components on the computer.

You can't to run any components on the computer unless you reactivate. Deactivation requires an Internet connection and cannot be canceled once started.



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